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Information Technology

Information Technology

Information Technology
& Instructional Materials Center

Logo for Information Technology Department

  • Information Technology is made up of two groups. Information Technology (IT) and the Instructional Materials Center (IMC). IT consists of a group of 10 individuals who are all individually educated, trained and qualified to help support, investigate and solve your technology needs.

    Our IMC is here to help you with all things books and materials as well as audio visual.

  • The Vigo County School Corporation provides each student with a Chromebook. This device is the property of the VCSC. The VCSC asks families to help protect and care for the investment of our Chromebooks. The purpose of the Chromebook is to provide each student access to required educational materials needed to promote and enhance learning.

    Chromebook Fees and Guidelines

    1. Repair Fees:

    • We will not charge Chromebook repair fees this year.

    2. Deliberate Damage Fee:

    • A fee of $50 will be charged for deliberate damage to Chromebooks. This will be determined and assessed by the building administrators.

    3. Chromebooks Lost or Damaged Beyond Repair:

    • For lost Chromebooks or Chromebooks damaged beyond repair, charges will be assessed according to the age of the Chromebook.
      • Year 1: $350
      • Year 2: $262.50
      • Year 3: $175
      • Year 4: $87.50

    4. Replacement Charger:

    • A replacement charger may be purchased from the Treasurer's office for $15.

    5. Chromebook Assignment:

    • With Chromebooks, each student will retain the same device for its entire lifecycle. If a Chromebook is sent for repair, it will be returned to the student who originally had it once it comes back to the school from repair.

    Chromebook Frequently Asked Questions

  • Board Policies Home Page

    Responsible Use of Technology and Internet Use

Technology Resources

Chromebook Support

Chromebook Help Guide

Chromebook Screen Sharing

Chromebox Resolution Conflict Solution

User Refresh Sequence (URS) Information

Removing a User from a Chromebox/Chromebook

Clearing Cache & Cookies

How to clear your cache & cookies

Submit a Help Desk Ticket

Information Technology has partnered with Mojo Help desk to bring you a successful and user friendly ticketing system when you need help with your technical issues.

Before submitting a ticket, it is important to first check with your building Technology Resource Teacher (where applicable) as your initial line of support. At that point, they will help troubleshoot your basic needs. If they cannot resolve your issue, they will then submit a ticket from the link below:

If your building does not have a TRT, you may then submit a ticket on your own by using the following link:

Submit a Help Desk Ticket

ParentSquare Help & Support

Download the ParentSquare App today!
Stay involved with your student’s learning and activities at school, from anywhere.

ParentSquare

Apple StoreGoogle Play

ParentSquare Instructions

Phone Reference Guides

Mitel 5330/5340 Phones

Mitel MiVoice 6920 IP Phone

Mitel MiVoice 6940 IP Phone

Read Live Resources & Support

Important Information
All staff must read and adhere to the following Read Live Database Procedures prior to and while using the program:

Read Live Database Procedures

Read Naturally Programs – Benefits & Information

Read Live Training

Repair Google Drive LTI

Step by Step Instructions to repair Google Drive LTI

Staff Departure File Transfer Procedure

*Google Takeout*

Meet Our Team!

Douglas Miller
Chief Technology Officer – x11923
Send Message

IT Staff Directory

IMC Staff Directory

Chromebook Frequently Asked Questions

  • To comply with the Children's Internet Protection Act (CIPA) and to provide a safe online learning environment, the district uses internet filtering to block content that is inappropriate or unsafe for students.

  • Yes. If a teacher believes a website is needed for educational purposes, they may submit a request to have it reviewed. The IT Department will determine whether the site is appropriate and safe for student access.

  • Students should report any Chromebook issues to their school's media center or designated Technology Resource Teacher as soon as possible. Do not attempt to repair the device yourself.

  • Accidental damage should be reported immediately. Damage caused by misuse or negligence may result in repair or replacement fees according to district policy.

  • Repair times vary depending on the issue and parts availability. The school will communicate with the student and/or parent if additional time is needed.

  • Loaner devices will be available while repairs are being completed.

  • Lost or stolen devices should be reported to the school immediately. Families may be responsible for replacement costs in accordance with district policy. A police report may be requested in cases of theft.

    Chromebook Fees & Guidelines

  • Replacement chargers are available through the school. A $15 fee will apply for lost or damaged accessories.

    Chromebook Fees & Guidelines

  • The Vigo County School Corporation provides each student with a Chromebook. This device is the property of the VCSC. The VCSC asks families to help protect and care for the investment of our Chromebooks. The purpose of the Chromebook is to provide each student access to required educational materials needed to promote and enhance learning.

    Chromebook Fees and Guidelines

    1. Repair Fees:

    • We will not charge Chromebook repair fees this year.

    2. Deliberate Damage Fee:

    • A fee of $50 will be charged for deliberate damage to Chromebooks. This will be determined and assessed by the building administrators.

    3. Chromebooks Lost or Damaged Beyond Repair:

    • For lost Chromebooks or Chromebooks damaged beyond repair, charges will be assessed according to the age of the Chromebook.
      • Year 1: $350
      • Year 2: $262.50
      • Year 3: $175
      • Year 4: $87.50

    4. Replacement Charger:

    • A replacement charger may be purchased from the Treasurer's office for $15.

    5. Chromebook Assignment:

    • With Chromebooks, each student will retain the same device for its entire lifecycle. If a Chromebook is sent for repair, it will be returned to the student who originally had it once it comes back to the school from repair.

    Chromebook Frequently Asked Questions

  • Need Additional Help?

    If you have questions that are not answered here, please contact your school's designated Technology Resource Teacher for assistance.